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Frequently Asked Questions
Q: Are credit card transactions over the Internet safe?
A: The credit card area on our site is secure. We utilize industry standard Secure Sockets Layer (SSL) technology to allow the encryption of all credit card information. This means information passed between your computer and our web site cannot be read by any third party. SSL encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.

Q: Do you keep my Credit Card details?
A: Your credit card details are transferred over a highly secure VPN (Virtual Private Network) to our authorization server which is not directly connected to the Internet. Your credit card details are then entirely deleted from our systems after the transaction has been completed.

Q: What's the difference between a generic and a brand name drug?
A: Not much, except for name and price. Because generic drug manufacturers are not required to duplicate original medical studies proving the safety and efficiency of the chemical compound, they can produce generic versions at much lower costs, thus passing on these savings to the consumer.

Q: What are the manufacturing standards for generic and brand drugs?
A: The manufacturing facilities of all pharmaceutical companies, whether they are the makers of brand name or generic drugs, must pass stringent and regular inspections by the relevant authorities. There is no difference between the manufacturing standards set for generic pharmaceutical companies and those set for brand name pharmaceutical companies. Many companies that produce brand name drugs also make drugs sold under generic labels and vice versa.

Q: Is it legal to purchase a medication online without a prescription?
A: Yes, because Trust-Meds.net ships from different countries, and depending on the medication, the laws in that country do not require you to have a prescription.

Q: Do you offer medical advise or provide online prescriptions?
A: No, we do not provide this service. If you need a prescription, please see your medical doctor, and if you are unsure about taking a specific medication, we highly recommend talking to a professional.

Q: Where are your medications shipped from?
A: Depending where you are located, and which product you are ordering, we will ship your medication from one of our worldwide facilities. We ship most of our medications from India, European countries and USA .

Q: How long will it take for me to receive my medication?
A: We ship via Registered Air Mail, and delivery can take anywhere between 3 and 12 business days.

Q: Do you ship globally?
A: We can ship your order almost anywhere. We do not however, ship to Angola or Colombia and some other higher risk countries.

Q: Are the brand medications in the site identical to what is available in my local pharmacy?
A: All brand name medications offered in Trust-Meds.net are exactly the same as what you buy in your local pharmacy , Prices are significantly lower though since we cut out all overhead.

Q: How can Trust-Meds.net offer such low prices?
A: Just like any online pharmaceutical broker, Trust-Meds.net Medications are less expensive than what is avalable at your local drugsore. The reason you can buy our pharmaceuticals for a lower price is that we dont pay for branding, marketing, advertising or a costly sales force or overhead.